Privacy Policy

Last updated: 04 Oct 2025

This Privacy Policy explains how destinycup.com (the “Site”) collects, uses, and protects your personal data.

Controller:
Seller: Destiny Cup SRL owner DestinyCup.com
FISCAL CODE: 43317526
Str. Nerva Traian 9 Bucharest, Romania.
Tel: +40727770777· Email: destinycup.com@gmail.com

Destiny Cup SRL is the data controller for processing activities on this Site.

1) What data we collect

We collect and process the following categories of data:

  • Identity & contact: name, email, phone number, billing/shipping address.

  • Order & support: order details, invoices, returns, messages you send us.

  • Payments: payment method, transaction status, and identifiers from our payment processor (we do not store full card numbers).

  • Device & usage: IP address, browser/device type, pages visited, referral source, approximate location, cookie identifiers.

  • Marketing preferences: your opt-in/opt-out choices for newsletters or updates.

  • User-generated content: product reviews, photos, or messages you voluntarily submit.

2) How we get your data

  • Directly from you when you place an order, create an account, contact support, or subscribe to updates.

  • Automatically through cookies and similar technologies when you browse the Site.

  • From service providers (e.g., payment processors confirming transactions; carriers with delivery updates).

3) Why we use your data (legal bases)

We process your data for:

  • Fulfilling a contract (Art. 6(1)(b) GDPR): processing orders, payments, delivery, customer support, returns.

  • Legitimate interests (Art. 6(1)(f) GDPR): securing the Site, fraud prevention, improving services, responding to inquiries, basic analytics, keeping proof of transactions.

  • Consent (Art. 6(1)(a) GDPR): email marketing/newsletters, non-essential cookies. You can withdraw consent at any time.

  • Legal obligations (Art. 6(1)(c) GDPR): accounting, tax, and compliance recordkeeping.

We do not sell your personal data.

4) Cookies & similar technologies

We use cookies to run the Site, remember choices, and (if enabled) measure performance.

  • Essential cookies: required for basic functions (shopping cart, checkout, security).

  • Analytics/Performance (optional): help us understand traffic and improve the Site.

  • Marketing (optional): only if you consent.

You can manage cookies via your browser and (if available) our Cookie Settings banner. Blocking some cookies may affect Site functionality.

5) Sharing your data

We share data only with trusted partners that help us operate the business, under contracts and data-protection terms:

  • Hosting & IT (site hosting, security, maintenance)

  • Payment processors (to process payments and prevent fraud)

  • Fulfilment & shipping providers (to deliver your order)

  • Email & communications tools (order updates, support replies; marketing only with consent)

  • Analytics providers (only if enabled/consented)

If required by law, we may disclose data to authorities.

6) International transfers

Some providers may process data outside the EEA. When this happens, we use lawful transfer safeguards (e.g., Standard Contractual Clauses) and ensure an adequate level of protection.

7) Data retention

We keep data only as long as needed for the purposes above:

  • Orders, invoices, and tax records: as required by applicable accounting/tax law (often up to 10 years).

  • Customer support & contact messages: typically up to 3 years after resolution.

  • Marketing data: until you withdraw consent or your subscription becomes inactive.

  • Technical logs & security data: typically up to 12 months, unless needed longer for security/legal reasons.

When retention ends, we delete or anonymize your data.

8) Your rights (GDPR)

You have the right to:

  • Access your personal data and get a copy

  • Rectify inaccurate or incomplete data

  • Erase data (“right to be forgotten”) where applicable

  • Restrict or object to processing in certain cases

  • Data portability for data you provided by consent/contract

  • Withdraw consent at any time (does not affect past lawful processing)

  • Lodge a complaint with a supervisory authority

Romania’s authority: ANSPDCP – Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (anspdcp.ro). You can also contact your local EU authority.

To exercise rights, email support@destinycup.com. We may need to verify your identity before acting on a request.

9) Security

We use technical and organizational measures to protect data (TLS/HTTPS, access controls, least-privilege policies, backups). No method is 100% secure, but we work to protect your information continuously.

10) Children’s privacy

Our Site and products are not directed to children under 16. We do not knowingly collect data from children. If you believe a child provided data, contact us to delete it.

11) Changes to this policy

We may update this Policy to reflect changes in laws or our services. The latest version will always be posted here with the “Last updated” date.

12) Contact

Questions or requests about your data?
Destiny Cup SRL — Privacy
Str. Nerva Traian 9, Bucharest, Romania
 Email: destinycup.com@gmail.com